Spa Pump Troubleshooting

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Motor Turns On/Off Continuously

A somewhat less common problem with pumps can be that they are continuously turning on and off repeatedly.  This can be result of several different causes.  In this section, we will focus on whether the pump itself is the cause and how
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Pump Will Not Prime

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Motor Will Not Turn On

A very common problem in hot tubs is the pump will simply not turn on. The causes are generally electrical in nature but not always.  It’s possible the pump motor has power, but the motor is seized. The cause could also be an obstruction
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Pump is Leaking

A leaking pump can case many problems with your spa. A small drip or any sort of leaking should never be permitted to continue. Leaking pumps can cause a humid environment inside the cabinet. This can rot out the frame and the floor of the spa.
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My spa won't heat, now what?

There comes a time in every spa owner’s life that they go out to the spa to enjoy all the benefits of the warm bubbly waters that only a spa can give only to find that the water is not so warm. What can a spa owner do to fix this? If your
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When I push the activation button of my spa, nothing happens

Try this: If you find that all but one of the air buttons are working, it could be that the clear air tubing that connects to the bottom of the air button has become disconnected, or, a rodent has chewed through it. Also make sure that
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I can't seem to find the leak of my hot tub...

Easy way to find the leak of your spa: The way some spas were manufactured (e.g., completely foam-filled), or the way they were installed can make it at times, impossible to find a leak. If you are absolutely sure that the leak is not
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Ozone troubleshooting guide

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Key to clean water

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My spa will not heat

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My spa water gets too hot

Checking The Thermostat And Heater Contactor You need to find the  Heater Contactor  in the control box (see picture). If the heater contactor it is not arced/welded shut and moves up and down freely, then the thermostat
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GFCI trips on my spa

If this is a new installation and your GFCI is tripping, make sure that the GFCI was installed correctly, Licensed electricians have been known to install GFCI breakers incorrectly. Please refer to this link to confirm that it was done
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My 220 volt spa no longer gets hot

When calling for heat, is the heat indicator light/icon on the topside control? Yes, it is Measure the voltage across both hot wires coming from the house. You should see 220 volts on your volt meter - note
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I'm getting error codes or blinking dots

If you're getting error codes or blinking dots: There are several different error codes that are used by many different manufacturers. The predominant manufacturers are Balboa, Gecko and Hydro Quip. The error code that we are going to look
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