Cords and connectors/plugs come in a few different styles. It is very important to match the type of cord and connector that is on your existing keypad when searching for a replacement.
Spa keypads' modular (phone type) connectors
Common type of connector and cord. This type can be found on many different models and brands throughout the years.
These are similar to land line telephone connectors, as well as coaxial data cables for computers and modems.
Available in 6 or 8 pin configurations, be sure to match when choosing a new keypad. (Fig. 1)

Fig. 1: Modular (phone type) connector for spa and hot tub keypad
Hot tub side panels' molex connections
Used by select hot tub equipment manufacturers such as Balboa Water Group. Incorporates a molded plug with specially shaped “Pins”.
Available in 4, 6, or 8 pin configurations. (Fig. 2)

Fig. 2: Modular Molex connector for spa and hot tub keypad
Spa topsides' JST connections
Japan Solderless Terminal
This type of connection is common everywhere in electronics. Plastic connectors with wires pressed into the connector without being soldered.
Available in many different pin configurations, however, for hot tub keypads, 8 and 10 pins are most common. (Fig. 3)

Fig. 3: JST connector fro spa and hot tub keypad
Hot tub control panels' ribbon cables and connectors
Commonly found in computers and hard drives is a multi-wire cable where the internal wires run parallel to each other. As a result, the cable is wide and very flat making it flexible and resembling a ribbon.
In hot tub keypads, these are very common with select manufacturers such as Jacuzzi, and Sundance.
Pin configurations for keypads can run anywhere between 8-20 pins, however, 10 and 14 pins connectors tend to be the most common. (Fig. 4)

Fig. 4: Ribbon cord / connector for spa and hot tub keypad
Spa keypads' molded plugs
Typically found on older control systems. Thick plastic molded plug used for both keypads and equipment such as blowers, and pumps.
Has become much less common in modern hot tubs. Available in many different pin counts, and positions. (Fig. 5)

Fig. 5: Molded plug for spa and hot tub keypad
Spa and hot tub keypads' in.link connector / cord
Proprietary Connector used by only one equipment manufacturer, “Gecko Alliance”. Common in newer controls such as X-Class, and Y-Class systems.
Connector consists of a plastic molded type of plug with fastener that will snap into receptacle to provide a tight secure fit. (Fig. 6)

Fig. 6: in.link connector / cord for spa and hot tub keypad


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